RUWBI INC · Privacy Policy

1. Who We Are

RUWBI INC is a water scheduling and irrigation services organization. We operate shared irrigation headgates, flumes and turn schedules for small farms and acreage owners from a working shed at 2024 W Bonneville Ln, Kaysville - 84037-6859, United States (US). When this policy refers to we, us or our, it refers to RUWBI INC. When it refers to you, it refers to the person visiting our website or engaging our services.

The developer Ruwbi built and maintains this website on behalf of RUWBI INC. Questions about this policy, or about any information we hold, may be directed to mail@ruwbi.mom or to +14066458713 and a member of our team will respond.

The services we provide are grounded in the physical work of a ditch. A rider walks the lateral, reads the measuring board, sets the headgate and writes the turn in the flow ledger. That work generates records, and those records contain information about the people who own the land the water serves. This policy exists because we believe a shareholder should be able to see clearly what we keep, why we keep it and who may look at it. We have tried to write it so that it can be read at a kitchen table without a lawyer present, and we welcome any question it does not answer.

We are based in Kaysville, Utah, and we serve the small canals and laterals of Northern Utah. The laws that apply to us are primarily the laws of the State of Utah and the United States, but we have added a section on regional rights because a shareholder may live elsewhere while owning land here.

2. Information We Collect

We collect information in three broad ways. First, we collect information that you choose to give us directly, such as when you complete our contact form or call the shed. Second, we collect some information automatically when you browse the website, such as the pages you view. Third, we receive information from ditch companies and shareholders when those records are needed to build a turn schedule.

We try to collect only what we need to answer your questions, to operate and schedule the ditches entrusted to us, and to keep our records accurate. We do not collect more than is reasonable for those purposes, and we do not sell information about you to anyone.

It helps to think of the information we hold in two buckets. The first bucket holds information about you as a person who contacts us: your name, your email and the things you tell us. The second bucket holds information about a place: a parcel of land, a headgate, a flume and the water that moves through them. The two buckets overlap, because a place usually belongs to a person, but keeping them separate in your mind makes it easier to understand the sections that follow.

We do not ask for payment card numbers or government identification numbers through the website. If payment is ever needed, we will arrange it directly with you and through a provider that specializes in handling payment data.

3. Information You Give Us Directly

You may give us information when you fill out the contact form on our website, send us an email, call our telephone number, or meet a rider at your headgate. The information we receive in these situations typically includes your name, your email address, your telephone number, the subject of your inquiry and the content of the message you send.

When you engage our water scheduling services, you may also provide the address of the property that receives water, the acreage and crops on that property, the names of other shareholders on the ditch, and details about your headgate, flume, measuring board or siphon ranks. This information is necessary to place your acreage in the turn rotation and to keep the flow ledger accurate.

You are never required to provide information, but if you do not provide what a particular service needs, we may be unable to answer a question or schedule a turn for your property.

When you call the shed, the person who answers may take notes so that the next rider can follow up without asking you to repeat the whole story. Those notes are kept with your account and are used only to serve your ditch. If you would rather we not keep a written note, you may tell us and we will record the request instead.

4. Information Collected Automatically

When you visit our website, our hosting environment may record certain technical information automatically. This can include the type of browser you use, the type of device you use, the pages you request, the date and time of your visit, and a general indication of the region from which the request came.

This information is used to keep the website working, to understand which pages are useful and to protect the site from abuse. We do not use it to identify you personally, and we do not attempt to link it to the information you give us in a contact form.

The technical records we keep are ordinary server logs and basic visit counts. They tell us that a page was requested from a browser of a certain kind at a certain time. They do not tell us who you are, and they are not combined with the contact form to build a profile of you.

5. How We Use Information

We use the information we collect to respond to your questions, to prepare quotes and schedules, to operate and repair irrigation headgates and flumes, to build and maintain turn rosters, to invoice for work we perform and to keep our flow ledger current.

We also use information to improve the website and our services, to communicate with you about your account or your ditch, to meet our legal and accounting obligations, and to protect the rights and safety of our team, our shareholders and the public. Where you have asked us to, we use your contact details to send you scheduling notices and updates during the irrigation season.

We do not use your information for automated decision making that produces legal effects about you, and we do not build advertising profiles from the information you give us.

One use deserves special mention. Because we schedule turns, we need to contact you during the season, sometimes at short notice. A gate may need to be adjusted, a flume may need a quick repair, or a turn may need to move because of weather. When you give us your telephone number or email, you are helping us reach you in exactly those moments, and we will use it for that purpose rather than to market other things to you.

6. Legal Bases for Processing

Where the law requires us to identify a legal basis for handling your information, we rely on one or more of the following. We process information to perform a contract with you, such as when we schedule turns or maintain a headgate for your property. We process information based on your consent, such as when you choose to submit a contact form or ask us to send scheduling notices.

We also process information to comply with legal obligations, including tax and record keeping requirements, and to pursue our legitimate interests in operating the website, protecting it from abuse and maintaining accurate ditch records. Where we rely on legitimate interests, we balance those interests against your rights and expectations.

You may withdraw consent at any time where consent is the basis for a particular use, such as a request to receive scheduling notices by email. Withdrawing consent does not affect uses that are based on another legal basis, such as work we must do to perform a service you have asked for.

7. Cookies and Similar Technologies

Our website uses a small number of cookies and similar storage technologies to remember basic preferences and to keep the site functioning correctly. Cookies are small files placed on your device by your browser. We use them to remember whether you have opened the mobile navigation and to measure in a general way how the site is used.

You can control or delete cookies through the settings of your browser. Most browsers allow you to block cookies entirely or to remove them after each visit. If you block cookies, some parts of the website may behave differently, but the main content remains available to you.

8. How We Share Information

We do not sell, rent or trade information about you. We share information only in the limited circumstances described in this policy. We may share information with ditch companies and other shareholders when it is necessary to build or adjust a turn schedule, because a shared ditch only works when the order is understood by everyone on the line.

We may share information with service providers who help us operate the website, send email or keep our books, and who are bound to protect the information they handle. We may share information when the law requires it, when we must respond to a lawful request, or when we must protect the rights, property or safety of RUWBI INC, our team or the public.

If our organization is ever reorganized or transferred, information may be transferred as part of that transaction, and we will take reasonable steps to ensure the recipient honors this policy.

9. Service Providers

We rely on a small number of service providers to run our website and our office. These may include a website host, an email provider and an accounting service. Each provider receives only the information needed to perform its task, and each is expected to protect that information and to use it only for the purpose we have given.

We choose providers with care, but we do not control their independent practices. If you would like to know which categories of providers we use, you may contact us at mail@ruwbi.mom and we will explain.

10. Ditch Records and Turn Schedules

Scheduling water means keeping written records. Our flow ledger and turn roster board carry the names, acreage and assigned hours of the properties on a ditch. Portions of this information are, by their nature, shared with the other shareholders on the same line, because a turn order only works when every party can see it.

We keep the shared portion of these records accurate and limited to what the rotation requires. We do not publish confidential information about a shareholder beyond the shared roster, and we ask that shareholders treat the roster with the same care. If you have concerns about a particular record, please contact the shed and we will review it with you.

11. Data Retention

We keep information for as long as it is needed for the purpose it was collected and for as long as the law requires. Contact inquiries are kept for a reasonable period so that we can follow up and keep a record of the conversation. Service records, flow ledgers and turn rosters are kept for the life of the ditch relationship and for the period required by applicable record keeping rules.

When information is no longer needed, we delete it or remove anything that would identify you. Where complete deletion is not possible, we isolate the information and limit its use to the legal or accounting purpose that requires it.

12. How We Protect Information

We take reasonable measures to protect the information we hold. These measures include limiting access to information to the riders and staff who need it to do their work, keeping our records in secure locations, and using reputable service providers for hosting and email.

No method of transmission over the internet and no method of storage is perfectly secure. We cannot guarantee absolute security, but we work to protect your information and we will notify affected parties as required if a breach ever occurs. If you believe your information has been compromised, please contact us promptly at mail@ruwbi.mom or +14066458713.

13. Your Privacy Choices and Rights

You may ask us what information we hold about you, request a copy of it, ask us to correct it, or ask us to delete it. You may also ask us to stop sending you scheduling notices or other communications. To make a request, contact us at mail@ruwbi.mom or write to us at RUWBI INC, 2024 W Bonneville Ln, Kaysville - 84037-6859, United States (US).

We will respond within a reasonable time and, where the law sets a deadline, within that deadline. We may need to confirm your identity before acting on a request, and there may be cases where we must keep certain records to meet a legal obligation. If we decline a request, we will explain why.

14. Privacy for Children

Our website and services are intended for adults who own or manage property that receives irrigation water. We do not knowingly collect information from children. If you believe that a child has provided information to us, please contact the shed and we will take steps to remove it.

15. Third Party Links

Our website may link to other websites, such as a ditch company or a records office, that we do not control. This policy does not apply to those websites. When you follow a link away from our site, we encourage you to read the privacy policy of the destination before providing any information to it.

16. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will update the date of the policy and post the revised version on this page. We encourage you to review this page periodically so that you remain aware of how we handle information.

Your continued use of the website or our services after a change takes effect means that you accept the updated policy.

17. How to Contact Us

If you have a question about this policy or about how we handle information, please contact us. You can email mail@ruwbi.mom, call +14066458713, or write to RUWBI INC, 2024 W Bonneville Ln, Kaysville - 84037-6859, United States (US). A member of our team will be glad to help.

We take privacy concerns seriously and we will work with you to resolve any question you raise.

18. Additional Notices for Certain Regions

Depending on where you live, you may have additional rights under local law. Residents of certain regions may have the right to know what categories of information we collect, the right to request deletion of information, the right to opt out of certain sharing, and the right not to be discriminated against for exercising those rights.

RUWBI INC does not sell personal information. If you wish to exercise a right that applies in your region, please contact us using the details above and describe your request. We will honor valid requests as required by the law that applies to you.